From time to time, we may need to change our privacy statement because of changes in our organisation, or in our attempts to serve your needs better. We will use reasonable efforts to publish any changes to our privacy statement.
There are times when we may need to gather specific information from you such as your name and address, among other personal information. Information that is essential for us to provide the services that are requested by you is generally designated as “Required”. Additional information that would allow us flexibility in providing its services, and may be used for internal statistical studies or market research, is generally indicated as “Optional”. For example, a credit card number may be required when paying, whereas a fax number may not be essential, but would provide another means of communication between us.
The choice of how much personally identifiable information you disclose to us is completely at your discretion. It is never mandatory for you to answer any question, although it may limit the services that we are able to offer.
When you submit personal information to us, you understand that you are agreeing to allow us, our subsidiaries, and its affiliates, access to, storage of, and use of, the data in any of the countries where we, our subsidiaries, and affiliates, do business.
We may use the personal information you submit for any purposes related to our business, including, but not limited to, generating statistical studies, conducting market research, improving its products and services, sending you surveys, and notifying you of product upgrades and updates, new products, special offers, seminars and conventions and any other changes within the organisation that may affect you.
We respect your privacy and realise that not everyone likes to receive information.
If you would like your name deactivated from our lists, or if you would like to unsubscribe from our e-mail bulletins, please use the contact information below to request that we deactivate you from our lists. Be sure to include your name, postal address, telephone number, information contained in your mailer, and/or other necessary information requested for deactivation.
If you believe that we may not have your correct and current personal information, you may update your information any time by using the contact information below to inform us of changes in your personal information.
We will use reasonable efforts to honour your requests, but we appreciate your patience in allowing us a reasonable amount of time for processing.
We only share the information with our agents. Should you decide you would not like your information shared, please use the contact information below to request that we deactivate you from its lists. Please note, however, that certain customer records must be maintained by us for legal and accountability reasons.
If you continue to receive materials from third parties after informing us to deactivate your name, please notify the particular third parties regarding deactivation of your personal information.
We recognise your concern for security, and will use reasonable efforts to establish secure connections with you and to limit access to databases containing personal information to authorised personnel only.
Our cookies do not contain personally identifying information. Users are free to change their web browsers to prevent the acceptance of cookies, however this may affect the information and services you can access.
If you believe we have not adhered to our privacy statement, if you would like to be deactivated from our lists, or if you would like to update your personal information, you may notify us by e-mail, telephone, fax, or postal mail. We will use reasonable efforts to promptly resolve any issues.